Shipping and return policies for OGRE
- Shipping Info
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Estimated Delivery Times:
All orders are shipped within 3 days by 1st class post, unless otherwise stated.
UK: please allow up to 7 days for delivery.
EU and Worldwide: please allow up to 20 days for delivery.
Allow a little longer around the Christmas period - the postal system tends to get a little sluggish! Please note any orders placed after 16th December will be shipped in the New Year!
Pre-Orders:
I try my best to give accurate shipping dates for pre-orders, but sometimes manufacturing and duplication times can vary for physical items. Please bear this in mind when ordering.
Shipping Addresses:
Please ensure you've written your address correctly when ordering. I can't be responsible for any wrong addresses, and will be unable to offer any refund in these cases.
- Return Policy
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Support:
If there are any problems with your order please do get in touch via the contact form on the page.
Damages:
Please bear in mind that these are one of a kind, limited edition, items - but should your item be damaged, I will do my utmost to replace it or offer a partial refund.
Any refunds will be less the retail cost of the digital album and any postage.
Returns:
I do not offer returns on unwanted orders.
T&Cs:
You must agree to these terms when buying from me. Apologies for the slightly more stringent measures, but I've had the occasional shady character try to run a scam. Thank you for understanding.