Shipping and return policies for OGRE
- Shipping Info
Estimated Delivery Times:
All orders are shipped within 3 days by 1st class post, unless otherwise stated.
UK: please allow up to 7 days for delivery.
EU and Worldwide: please allow up to 20 days for delivery.
Allow a little longer around the Christmas period - the postal system tends to get a little sluggish! Please note any orders placed after 16th December will be shipped in the New Year!
I try my best to give accurate shipping dates for pre-orders, but sometimes manufacturing and duplication times can vary for physical items. Please bear this in mind when ordering.
Please ensure you've written your address correctly when ordering. I can't be responsible for any wrong addresses, and will be unable to offer any refund in these cases.
- Return Policy
If there are any problems with your order please do get in touch via the contact form on the page.
Please bear in mind that these are one of a kind, limited edition, items - but should your item be damaged, I will do my utmost to replace it or offer a partial refund.
Any refunds will be less the retail cost of the digital album and any postage.
I do not offer returns on unwanted orders.
You must agree to these terms when buying from me. Apologies for the slightly more stringent measures, but I've had the occasional shady character try to run a scam. Thank you for understanding.